Practical AI solutions that reduce cost and response times
We build AI assistants, agents and automations that answer customers, qualify leads and remove repetitive admin — connected to the tools you already use, with your data kept private.
// Use cases
High-return AI use cases
We start with the tasks your team repeats every day — the ones with clear rules, high volume and an easy way to measure time saved.
Website AI assistant
Answers product questions, qualifies visitors and books meetings around the clock.
Customer support agent
Resolves common tickets from your knowledge base and hands off complex cases.
Document processing
Extracts data from invoices, contracts and forms straight into your systems.
Content workflows
Drafts posts, emails and briefs in your brand voice — always reviewed by a person.
Lead enrichment & routing
Researches new leads, scores them and assigns them to the right person.
Knowledge assistant
Lets your team ask questions across policies, SOPs and project files.
// Responsible AI
Privacy and control by design
AI is only useful if you can trust it. These principles are written into every AI project we deliver.
- Business-grade APIsProvider plans whose terms exclude your data from model training.
- Human in the loopSensitive actions need approval, and every conversation can hand off to a person.
- GDPR-aware designData minimisation, clear disclosure that users are talking to AI, and retention limits.
- Tested before launchWe test answers against real questions and monitor quality after go-live.
// How it works
From assessment to production in weeks
- 01Free AI assessment
We map your workflows and pick the highest-value use case.
- 02Prototype
A working demo on your own data within about two weeks.
- 03Integrate & test
Connected to your CRM, inbox or helpdesk and tested on real cases.
- 04Launch & improve
Monitoring, monthly tuning and a report on hours saved.
Start with an AI pilot
One focused use case, live in 2–4 weeks, with a clear report on time saved before you scale.
Models & tools we work with
- OpenAI
- Anthropic Claude
- Google Gemini
- Azure OpenAI
- n8n
- Make
- Zapier
// Who we work with
Built for B2B companies that sell on expertise
AI pays off fastest where a team handles a steady volume of similar questions or documents. These are the businesses we most often help.
Sales & pre-sales teams
Website assistants that answer product questions, qualify enquiries and book meetings, including outside office hours.
Customer support
Agents that resolve common questions from your knowledge base and hand complex cases to a person.
Operations & admin
Extracting data from invoices, orders and forms into the systems you already use.
Manufacturing & engineering
Manufacturers, industrial contractors and technical training providers. See how we build websites for them →
AI FAQs
Do we need lots of data to use AI?
No. Most assistants work from your existing website content, help-centre articles, PDFs and FAQs. We clean and structure them as part of the project.
Will the AI make things up?
We limit answers to your approved knowledge base, show sources where useful, and route anything uncertain to a person. We test before launch and monitor after.
Which tools can you connect to?
Common ones include HubSpot, Salesforce, Zoho, Pipedrive, Google Workspace, Microsoft 365, Slack, Shopify, Zendesk and most tools with an API.
What does it cost to run?
Ongoing model usage is usually modest for small and mid-sized businesses. We estimate monthly running costs in the proposal so there are no surprises.
How long does an AI pilot take?
A focused pilot on one use case is typically live in 2–4 weeks, with a working prototype on your own data in about two weeks.
Is our data used to train AI models?
We use business-grade API plans whose terms exclude your data from model training, and we keep only the data the use case needs.
Do we need a chatbot on our website?
Not always. It helps most when you answer the same questions often or receive enquiries out of hours. Our article on where AI chatbots actually help includes a quick checklist.
// Next step
Book a complimentary AI assessment
Book a free 30-minute strategy call. You'll get honest advice, a clear plan and a tailored quote within 48 hours, with no obligation.